Privacy policy

ITSUMO GK (hereinafter referred to as the “Company”) recognizes the importance and social nature of the protection of personal information and is committed to ensuring that the necessary measures are in place to protect personal information. Our Company will comply with all applicable laws and other standards regarding the personal information of directors and employees, and will undertake appropriate management of the protection of personal information.

Definition of “Personal Information”

In our privacy policies, “personal information” means the following information about living individuals:
(1) Information that identifies a specific individual by name, date of birth, address and similar descriptions.

(2) Information including any personal identifier (ID).

Collection of Personal Information

When using the Company’s website, we ask customers to provide personal information for the purposes specified below. As to the provision of personal information, we assume that we will inform you of how we will handle it and ask whether we may use it.

  • Use of or participation in a service, events, etc. organized by the Company.
  • Answering a questionnaire provided by the Company.
  • Creation of statistical data for the use of services in-store or on websites.
  • Information or services provided by the Company.

Provision of Personal Information to Third Parties

The Company will ensure that appropriate measures to protect customers’ personal information are in place and will not disclose information to third parties, except in the following categories:

  • When the customer consents.
  • When we are legally obliged to disclose your personal information in accordance with the law.
  • When the Company asks suppliers, with whom the Company has entered into non-disclosure agreements for personal information, to store customers’ personal information to a certain extent, for the purposes of use disclosed to customers.For example, Pika Pika Cards’ subcontractors will include suppliers who will carry out product delivery or suppliers who will carry out payment. We have asked external suppliers to process any payment for products by credit card and we store any personal information necessary (transaction number, name, telephone number, e-mail address, amount, credit card number, expiry date) to complete the product payment process with these suppliers. This is for the purpose of carrying out the necessary payment processes and suppliers are prohibited from using personal information for any other purpose. For the procedures necessary to pay for products and at the request of the payment provider, we may need to disclose/provide personal information (including name, address, telephone number, e-mail address, delivery address and specific details of products purchased) to sub-contracting companies.
  • When the Company deems it appropriate to disclose personal information in order to comply with laws, terms of service or other requirements, or if it is necessary to protect the rights, property and safety of customers and the Company. This includes exchanging information with other companies or organizations for the purpose of preventing fraud or credit exposure.

Voluntary Disclosure of Personal Information

It is up to customers to decide whether they wish to provide their personal information, however, customers may not be able to use any part of the Company’s service if they refuse to provide personal information.

Storage of Personal Information

The Company will designate a person responsible for the management of personal information and will comply with internal laws and regulations relating to customers’ personal information and take the utmost care in its handling.
To prevent loss, manipulation, leakage, misappropriation and destruction caused by unauthorized access to customers’ personal information by a third party, our company will take appropriate security measures as well as adequate management of personal information.

(2) Upon acceptance, please provide us with the following information:

Name
Address
Telephone number
(3) Regarding questions about personal information, here is our company’s contact window for the protection of personal information:
東京都中央区日本橋本町1丁目6番3号日本橋ダイヤモンドマンション302号
Tokyo-To Chuo-Ku Nihonbashi Honcho 6-3 Nihonbashi Diamond Mansion 302
ITSUMO GK
Attention: Contact for personal information
TEL: +81 70 9030 5953
E-mail for inquiries regarding personal information: [email protected]

*Please note that the Company will charge a fee for the disclosure of personal information.

Access log

The access log includes domain, IP address, browser type, number of accesses per person. Due to the nature of this log, there is no information that can specify the individual. In principle, the access log is intended to be used as statistical data, not associated with your personal information.

Security of Personal Information

Customers’ personal information will be stored using a password to protect confidentiality and security. When necessary, the Company will use SSL as a communication and encryption technique to protect data transfers. When personal information is sent, the communication will be encrypted using SSL.
It is important to protect customer information and computers from unauthorized access. Please check that you are logged out when using a shared computer.

Use of Cookies

In general, cookies will store user information, the date/time of the last visit to the site and the number of visitors to the site. The Company uses cookies to provide the following services:
Facilitate your login process when visiting the Company’s website.
To provide the shopping cart service.
Customers can restrict the use of cookies by adjusting their website settings. In order to use the services offered by our company, it is necessary to adjust the setting to enable acceptance of cookies in the browser.

Revision

The Company will comply with Japanese laws and any other regulations relating to the protection of personal information and will endeavor to review and revise this Privacy Policy on an ongoing basis. Whenever the Company deems it necessary, this Privacy Policy will be revised in whole or in part. Any revised section will be applicable when posted on our website.

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