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User agreement

By registering an account and password on Surugaya mail order’s website (“Website”), customers agree to adhere to the Terms of Use outlined below.

Article 1 (User agreement Page)

These Terms of Use (“Terms”) apply to all customers holding an account provided by ITSUMO GK (“Company”) through the Surugaya mail order website (“Website”).

Article 2 (Definitions)

Unless otherwise specified, the following terms shall have the meanings defined below:

  1. Website: Refers to PikaPikards.com (https://www.pikapikards.com/) operated by the Company on the internet.
  2. Service: Encompasses information available on the Website, products and services related to sales, information concerning the ITSUMO GK, and any services offered to registered account holders.
  3. User: An individual who has registered an account according to specified procedures and agreed to these Terms.
  4. Account Information: Includes details disclosed to the Company and transactional data of customers.

Article 3 (Application of the Terms)

  1. Users are bound by these Terms and shall comply with all provisions and procedures specified on the Website.
  2. The Company reserves the right to amend or revise these Terms at its discretion without user consent. Updated Terms shall be effective upon posting on the Website.

Article 4 (Account Registration)

  1. To register an account, customers must follow the procedures specified on registration page of the Website.
  2. During account registration, users must provide accurate information and refrain from submitting false details or third-party information.
  3. Account registration is completed when the Company receives the required information and sends a registration completion email to the applicant. The Company reserves the right to reject registrations that violate Terms, provide false information, or are deemed inappropriate.
  4. Users must promptly update account information as per the Company’s procedures. The Company is not liable for any inconvenience resulting from failure to update information.
  5. Users guarantee the accuracy of information provided during account registration.
  6. Requests to specify an account (email address) must follow Company procedures and require identification verification. Fees may apply for disclosing personal information.

Article 5 (Handling of User Personal Information)

User personal information is used and stored in accordance with the separately specified privacy policy.

Article 6 (Management of Account Registration Information)

  1. Users must promptly notify the Company of any changes in their information.
  2. Users are responsible for safeguarding their account details (email address) and password, assuming all associated risks.
  3. Users must not share their account details or password with third parties, nor sell, lend, modify, or transfer such information.
  4. Users bear full responsibility for the use and supervision of their account and password.
  5. Users must immediately inform the Company if they suspect unauthorized use of their account or password.
  6. Procedures for password changes or account deletion requests must be followed as specified on the Website.

Article 7 (Account Deletion)

Users may request account deletion through the User agreement section of the Website. Deletion is complete upon procedure completion, nullifying previous services and rights. Deleted account holders may not retrieve past transactional data or rights upon re-registration.

Article 8 (Prohibited Activities)

Users are prohibited from the following actions on the Website, and are liable for damages caused to the Company by violation of these terms:

  1. Actions violating laws, Terms of Use, or Website mail order terms.
  2. Unauthorized use of third-party accounts, email addresses, or passwords.
  3. Submission of false information during service use.
  4. Actions that disrupt the service.
  5. Actions causing harm or damage to third parties or the Company.
  6. Actions deemed inappropriate or violating public policy by the Company.

Article 9 (Account Cancellation)

The Company may cancel user accounts without prior approval if any of the following conditions are met, nullifying prior services and rights:

  1. Violation of Article 8 (Prohibited Activities).
  2. Evidence of inappropriate account registration.
  3. Terms violation.
  4. Necessity to secure account information security.
  5. Blocking of Company operations or services.
  6. Past account deletion due to prior Terms violations.

Article 10 (Disclaimer)

  1. Users utilize the Service at their own risk.
  2. The Company is not liable for service safety, completeness, suitability, or usability, including:
  • Discontinuance, delay, interruption, or data loss due to system failures or unauthorized access.
  • Damage from harmful content such as computer viruses sent via the Company’s servers.
  • Damage resulting from law violation, Terms violation, or Website precautions.
  • Damage caused by third parties through the Service.

Article 11 (Service Amendment or Termination)

The Company reserves the right to amend, partially or entirely abolish, the Service at its discretion.

Article 12 (Governing Law)

These Terms shall be governed by the laws of Japan.

Article 13 (Dispute Resolution, Jurisdiction)

  1. Disputes unresolved by these Terms shall be negotiated in good faith between the user and the Company.
  2. Any lawsuits arising shall be exclusively brought before the Nishigahara District Court of Japan, by mutual agreement.

These Terms constitute the entire agreement between users and the Company regarding the use of Pikapikards.com services on the Pikapikards mail order Website.